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Communication Skills Test

As organizations increasingly rely on cross-team collaboration, communication skills are rated among the "top four" job skills that predict both employee and employer satisfaction. Yet, communication is the number one skill gap across companies of all sizes. As the most widely spoken and understood language, strong English speaking, writing and comprehension skills are non-negotiable for job success.

MeritTrac’s communication assessment solutions work across three key language elements: written English, spoken English and active listening comprehension – to holistically assess a candidate’s English language proficiency.

MeritTrac
Advantages

Enhance fresher level and
lateral hiring decisions

Assess employee communication skill gaps

Improve training outcomes

Backed by Science

Available in both voice and non-voice biometric mode, our communication assessment suite enables accurate automated spoken English evaluation and remote language screening.

5.5
Million

assessments delivered

400
Clients

across the world

Communication assessment solution components

Written English test (WET)

Evaluates grammar, content, vocabulary, spellings and punctuation. Suitable for recruitment of freshers or lateral hires with up to four years of experience.

Listening comprehension test

Measures listening comprehension. Assesses accent and usage of idioms for British as well as American English and Neutral/Indian English. Suitable for recruitment of freshers or lateral hires with up to four years of experience.

Verbal ability – English

Evaluate candidates’ reading comprehension and usage of synonyms, prepositions and articles, using our platform SpeechTrac. Suitable for recruitment of freshers or lateral hires with up to four to six years of experience.

Advance verbal ability and assessment for BPO industry

Our industry-specific products in this domain include: Chat Proficiency Analyzer (CPA), Customer Service Orientation Questionnaire (CSOQ), Call Center Simulation and SpeechTrac.