Metro Rail Government

ABOUT THE CUSTOMER

A METRO RAIL CORPORATION incorporated in the year 2010 to provide Mass Rapid Transit System (MRTS) in the capital city of one of the largest states of India by way of metro rail network faced a unique problem. With the number of projects underway, the corporation required specific number of skilled candidates. As a young and growing organization, they did not have the bandwidth and reach to conduct large scale recruitment.

OBJECTIVE

Recruit candidates to fill 400 vacancies across 10 posts
Quick turnaround of recruitment process

CHALLENGES FACED

Urgency of going operational at the earliest
Lack of time to develop internal capabilities to administer such a large recruitment test
Uncertainty over the number of applicants and hence, was unable to plan recruitment test
Non-availability of resources to conduct test in multiple cities
To build and maintain an easy to use online application process
Ensure a widespread network of high quality test centers in the state
To develop content for all the required topics across batches and translate into local languages
Fair and time - bound execution of examinations
Generate merit list in accordance to the government recruitment norms
Coordinate interviews in multiple locations

The corporation sought for interest from organizations that had expertise in conducting large recruitment tests. After a detailed scrutiny, they awarded the contract to MeritTrac.

Proven expertise in conducting large recruitment tests
Expertise in all facets of test management-application processing, test design and development, delivery and result processing
Secure and certified examination processes
Large pool of experienced and certified administrators
Understanding of government recruitment processes

SOLUTION

Online application processing with payment integration
Generation of admit cards and email alerts Venue identification and booking
Question paper setting and printing
Pen and paper test administration
Result generation and interview coordination

PROJECT DETAILS

Total vacancies -400
Total posts -10
4 randomized sets of question paper for each post
Total No. of questions prepared -1040
(Bilingual -English/Hindi Paper)
1,19,746 candidates were scheduled for the tests
Recruitment tests are conducted in 10 districts

PROJECT HIGHLIGHTS

Teamwork:The entire project has been executed with mutual coordination between the corporation and MeritTrac on every aspect of the assignment
Due diligence and scrutiny (by the corporation and MeritTrac) of the activities to ensure flawless delivery at every stage
Reporting:Multiple reports and merit-list generated (as desired by the corporation)
Time-bound: Timely completion of activities as defined in the project calendar
Project Management: Strategic execution by departments-IT, Printing and Logistics, Operations
Complete: Seamless coordination during Interview Schedules

THE TEST WAS CONDUCTED FOR 2 DAYS IN 3 BATCHES

Test for station Controllers and Train Operators: Dec.09, 2012 (forenoon batch)- 27802 candidates, 72 test centers
Test for technical posts (Jr. Engineers and Maintainers): Dec.23,2012 (forenoon batch)- 59,484 candidates,151 test centers
Test for CRA (Customer Relations Assistant): Dec.23 (afternoon batch) - 32460 candidates, 83 test centers

BENEFITS TO THE CUSTOMER

Free and fair recruitment test in specified time lines
Convenience and accuracy of data ensured by use of online application processing
Superior candidates experience through high quality test centers and professional test administration
Fraud mitigated by the use of multiple sets of content
Complete support for seamless interview coordination

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